Ensuring a smooth and satisfying customer experience is at the heart of our service philosophy. Therefore, we would like to provide you with comprehensive information regarding the warranty terms and conditions for our esteemed product:
1. Non-transferable warranty applies to the original purchaser.
2. One-year warranty from purchase date, covering damages with valid receipts. Appearance not included. User covers shipping in mail services.
3. One-year warranty for normal usage.
4. Provide original receipt and warranty card for claims.
5. Validate purchase time based on authorized sellers' documentation.
6. Exclusively for household use, not for rental or business purposes.
7. Paid services for human-induced damages, unauthorized modifications, mishandling during transportation, and damages from uncontrollable factors. Natural calamities not covered by warranty.
Your understanding and cooperation are appreciated. Contact our support team for inquiries or assistance. Your satisfaction is our priority.
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1.After-Sales Service Commitment
(1)Quality Assurance: Our products undergo rigorous quality control and testing to ensure their outstanding performance under normal usage conditions. Should you encounter any issues with product quality, please reach out to our customer service department.
(2)Customer Support: Our customer support team is always available to assist and address any inquiries. Please feel free to contact us at any time for assistance with any issues. We are dedicated to resolving your concerns.
(3)Product Warranty: Our products typically come with a one-year warranty. Please refer to your product manual or packaging for specific warranty terms. During the warranty period, we will be responsible for repairing or replacing products with quality issues.